Shipping Policy

UAE Shipping (Aramex — Last Mile Delivery)
We partner with Aramex for fast and reliable delivery across the UAE.

• Delivery timeframe: 48 to 72 hours
• Tracking details will be sent once your order is dispatched.

International Shipping
We ship worldwide using trusted logistics partners.

• Delivery timeframe: 72 hours to 1 week, depending on destination and customs clearance.
• Tracking details will be provided once the order is shipped.

Order Processing Time

• Orders are processed within 24–48 hours (excluding weekends and public holidays).
• Processing times may increase during peak or promotional periods.

Return & Exchange Policy

We accept returns and exchanges within 14 days from the date you receive your order.

Items must be:

• Unused
• Unwashed
• In original condition
• With all tags and packaging intact

We do not accept returns or exchanges for:

• Used items
• Washed items
• Items without original tags
• Items not in resellable condition

Refunds

Refunds are issued once the returned item has been inspected and approved. Refunds will be processed to the original payment method. Shipping charges are non-refundable.

Exchanges

Exchanges are subject to availability. If the requested size or color is unavailable, you may choose an alternative product or request a refund.

How to Request a Return or Exchange

Please email us at info@athlekt.com with the following details:

• Order number
• Item(s) you wish to return or exchange
• Reason for return

Our support team will guide you through the next steps.